Legal

Membership Terms & Conditions

Draft, not yet in effectPrepared

These Membership Terms & Conditions (the “Terms”) apply to the Power Flex Fitness Gym membership package (the “Package”) and to everyone who buys, activates or uses one.

“Power Flex”, “PFFG”, “we” and “us” mean Power Flex Fitness Gym, operated by its registered company (name to be confirmed), and its branches. “You” and “Member” mean the person named on the membership.

By paying for or activating the Package, you agree to these Terms, the house rules posted at your branch, and the membership form and waiver (to be confirmed) you sign when you register. These Terms are governed by the laws of the Republic of the Philippines. Nothing in them takes away rights you have under Philippine law, including the Consumer Act of the Philippines (Republic Act No. 7394).

Section 1: Membership package & validity

In short

One payment of ₱5,999 covers a full year of unlimited gym access, a Lifetime Membership Card and 2 personal training sessions with a Power Flex coach.

  1. 1.1

    What’s included. The Package includes:

    • a 1-Year Membership Plan;
    • Unlimited Gym Access for as long as the plan is active (Section 4);
    • a Lifetime Membership Card (Section 2);
    • 2 Personal Training sessions with a Power Flex coach (Section 3);
    • membership freezing, membership transfer and 5 guest day passes (to be confirmed), as set out in Section 5, Section 6 and Section 7.
  2. 1.2

    Price. The Package costs ₱5,999. Promos can change the price and inclusions for a limited time; see Section 8.

  3. 1.3

    Validity. Your membership runs for one (1) year from your Activation Date, which is the date you pay or the date of your first visit (to be confirmed). It ends one year later, on the day before the same calendar date. For example, a membership activated on 15 March ends on 14 March the following year.

  4. 1.4

    The end date moves only when these Terms say so, for example during a freeze (Section 5). Unused days are not carried over or refunded (to be confirmed).

  5. 1.5

    Personal to you. Your membership is for you only. Nobody else may use it unless it is transferred under Section 6.

  6. 1.6

    Branches. Your membership lets you train at your home branch or at every open branch (to be confirmed).

  7. 1.7

    So far, membership freezing, transfer and the guest passes appear only in a March 2026 branch promo. Whether they are part of the current Package is to be confirmed.

Section 2: Lifetime Membership Card

In short

Your card doesn’t expire. Keep it safe and bring it every time you train.

  1. 2.1

    Every new Member receives a Lifetime Membership Card.

  2. 2.2

    Renewals. The card stays valid for renewals. When your 1-Year Membership Plan ends, you renew with the same card instead of buying a new one. Renewal rate and process: to be confirmed.

  3. 2.3

    “Lifetime” describes the card, not your gym access. To train, you need an active membership plan.

  4. 2.4

    Bring your card or another accepted ID (to be confirmed) every visit. Branch staff may ask to see it.

  5. 2.5

    The card is for your use only. Don’t lend it or let anyone enter with it. Misuse can lead to suspension under Section 10.

  6. 2.6

    Lost or damaged cards. Tell your branch right away so they can block the card. A replacement card costs a fee to be confirmed.

Section 3: Personal training sessions

In short

Two one-on-one sessions with a Power Flex coach come with your Package. Book them with your branch.

  1. 3.1

    The Package includes 2 Personal Training (“PT”) sessions with a Power Flex coach. Your coach builds a program around your goals, abilities and preferences, and gives you guidance and accountability.

  2. 3.2

    Booking. Schedule both sessions with your branch: message them on Facebook Messenger or ask at the front desk. Slots depend on coach availability.

  3. 3.3

    Each session runs for a length of time to be confirmed.

  4. 3.4

    Validity. Use your sessions within a period to be confirmed. Sessions not used by then expire or carry over (to be confirmed).

  5. 3.5

    Rescheduling. Need to move a session? Tell your branch before your slot (minimum notice: to be confirmed). A session missed without notice may count as used (to be confirmed).

  6. 3.6

    Included sessions have no cash value and can’t be sold or exchanged.

  7. 3.7

    Want more coaching after your 2 sessions? Every open branch offers personal training at branch rates. Ask your branch.

Section 4: Access & hours

In short

Open branches run 24/7. Each branch also has its own house rules.

  1. 4.1

    Unlimited Gym Access means you may train as often as you like while your membership is active, during your branch’s opening hours.

  2. 4.2

    Hours. All 11 open branches are listed as open 24 hours a day, 7 days a week.

  3. 4.3

    New branches. Branches in soft launch (currently Guadalupe) may run limited services while they settle in. Branches marked “Opening soon” (Sucat and Victoria de Makati) are not open yet; their opening dates will be announced.

  4. 4.4

    Staffed hours. Coaches and front-desk staff are on the floor during staffed hours (to be confirmed). Outside those hours, coaching isn’t available. How members enter then: to be confirmed.

  5. 4.5

    Branch rules. Each branch may set its own house rules, for example on equipment areas, peak-hour time limits, lockers, showers or parking. They are posted at the branch and form part of these Terms.

  6. 4.6

    Closures. A branch may close or limit access for maintenance, repairs, holidays, emergencies, typhoons and other bad weather, power interruptions, or government orders. We’ll post notice on the branch’s Facebook page whenever we can. If a branch closes for more than a set number of days, how your membership is extended or compensated is to be confirmed.

Section 5: Freezing

In short

A freeze pauses your membership. While it’s paused, your end date moves forward.

  1. 5.1

    You may freeze (pause) your membership (to be confirmed). While it is frozen you can’t use the gym, and your end date moves forward by the length of the freeze.

  2. 5.2

    Conditions. The minimum and maximum length of a freeze, how many you may take per membership year, any fee and the advance notice needed are to be confirmed.

  3. 5.3

    How to request. Ask your branch (request method to be confirmed). A freeze starts on the date your branch confirms it (backdating to be confirmed).

  4. 5.4

    Medical freeze. Conditions to be confirmed.

  5. 5.5

    During a freeze, unused PT sessions and guest passes pause with the membership or keep their own expiry (to be confirmed).

Section 6: Transfer

In short

A transfer hands the rest of your membership to someone else. The new member signs up under these Terms.

  1. 6.1

    You may transfer the remaining part of your membership to another person (to be confirmed). Transfers to another branch: to be confirmed.

  2. 6.2

    Conditions. The transfer fee (if any), how many times one membership can be transferred, and whether unused PT sessions and guest passes move with it are to be confirmed.

  3. 6.3

    The new Member registers at the branch, signs the membership form and waiver (to be confirmed) and agrees to these Terms before training.

  4. 6.4

    A transfer doesn’t change the end date. Once it is complete, you no longer have access under that membership, and the Lifetime Membership Card stays with you or is reissued to the new Member (to be confirmed).

Section 7: Guest passes

In short

A guest day pass lets a friend train with you for a day. Every guest signs a waiver first.

  1. 7.1

    The Package includes 5 guest day passes (to be confirmed).

  2. 7.2

    One guest day pass lets one guest train for one day at branches to be confirmed.

  3. 7.3

    Waiver. Every guest must sign a waiver before training, and show a valid ID (to be confirmed). Guests under 18: minimum age and parent or guardian consent to be confirmed.

  4. 7.4

    You are responsible for your guest’s conduct, and guests follow the safety and conduct rules in Section 9 and Section 10. Whether you must be at the gym with your guest is to be confirmed.

  5. 7.5

    Guest passes work only while your membership is active. Limits: to be confirmed.

  6. 7.6

    Guest passes have no cash value and can’t be sold.

Section 8: Payments & refunds

In short

Promos change prices from time to time. The price on your receipt is the one that applies. The refund policy is still being written.

  1. 8.1

    Price. The Package price is ₱5,999. We run promos from time to time, and promo prices and inclusions vary by date and by branch.

  2. 8.2

    Promos. The price and inclusions that apply to you are the ones on your receipt or membership form (to be confirmed) when you pay. Each promo’s own terms are announced with it.

  3. 8.3

    Paying. Accepted payment methods: to be confirmed per branch. Pay only through the channels your branch confirms, and keep your official receipt.

  4. 8.4

    Refunds. The refund policy is to be confirmed.

  5. 8.5

    Renewal. The renewal rate and process are to be confirmed.

  6. 8.6

    Nothing in this section limits refund or other rights you have under Philippine law.

Section 9: Health, safety & assumption of risk

In short

Exercise carries risk. Tell us about your health, follow your coach, and train within your limits.

  1. 9.1

    Talk to a doctor before starting a new training program, especially if you are pregnant, recovering from an injury or surgery, or have a heart, lung, blood-pressure or other medical condition.

  2. 9.2

    Tell your coach or branch about any condition, injury or medication that could affect your training, and update them when it changes. Every open branch offers a free fitness assessment, and we recommend starting there.

  3. 9.3

    Assumption of risk. Physical exercise involves risks, including muscle strains, sprains, fractures and, in rare cases, heart problems. You train at your own risk and accept those risks.

  4. 9.4

    Use equipment only as intended. Ask a coach when you’re unsure, use a spotter for heavy lifts, and stop right away if you feel pain, dizziness, chest pain or shortness of breath. Then tell staff.

  5. 9.5

    Liability. To the extent Philippine law allows, Power Flex is not liable for injury, loss or damage from using the facilities, except where caused by our negligence or wilful misconduct. Nothing in these Terms excludes liability the law does not allow us to exclude.

  6. 9.6

    Emergencies. In an emergency, you authorise branch staff to give first aid, call emergency services (911) and contact your emergency contact for you.

  7. 9.7

    Belongings. Look after your things and use the lockers where available. Power Flex is not responsible for items lost, stolen or damaged at the gym, except as required by law.

Section 10: Member conduct & facility rules

In short

Respect the people, the equipment and the space. Branches can suspend members who don’t.

  1. 10.1

    Every Member agrees to:

    • wear proper workout clothes and clean, closed training shoes;
    • bring a towel, wipe down equipment after use and re-rack weights;
    • share equipment and stations, especially at busy hours;
    • follow coach and staff instructions and the house rules posted at the branch.
  2. 10.2

    Not allowed:

    • harassment, bullying, discrimination, threats or violence towards anyone;
    • smoking, vaping, alcohol or illegal drugs on the premises;
    • photos or videos of other members or staff without their consent;
    • coaching other people for a fee unless you are a Power Flex coach (outside-trainer policy to be confirmed);
    • letting anyone enter on your card.
  3. 10.3

    Minors. Members under 18 need written consent from a parent or guardian. Minimum age: to be confirmed.

  4. 10.4

    Breaking the rules. Depending on how serious or repeated it is, your branch may give a warning, suspend your access or end your membership. If a membership is ended for a breach, what happens to fees already paid is to be confirmed.

  5. 10.5

    You may be charged for damage you cause on purpose or through carelessness.

Section 11: Data privacy

In short

We collect what we need to run your membership and keep you safe, and we protect it under the Data Privacy Act of 2012.

  1. 11.1

    We process your personal information in line with Republic Act No. 10173, the Data Privacy Act of 2012, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

  2. 11.2

    What we collect:

    • identity and contact details: name, date of birth, mobile number, email, address and an emergency contact;
    • membership records: Activation Date, plan, card number, attendance, freezes, transfers and payments;
    • health information you share for your fitness assessment and training, such as body-composition scans. This is sensitive personal information, and we handle it with extra care;
    • a photo for your member record and CCTV footage, if branches use these (to be confirmed).
  3. 11.3

    Why we use it. To register you and manage your membership, check who enters the gym, plan and track your training, keep members safe, process payments, and contact you about your membership. We send promos only if you agree, and you can opt out anytime.

  4. 11.4

    Photos & results. We won’t post your photos, videos, name or results, including before-and-after photos, without your consent.

  5. 11.5

    Sharing. Only staff who need your information can see it. We share it only with your branch, with service providers working for us (list to be confirmed), or when the law requires it. We don’t sell your personal data.

  6. 11.6

    Retention. We keep your information for a period to be confirmed after your membership ends, then delete or anonymise it.

  7. 11.7

    Your rights. Under the Data Privacy Act you have the right to be informed, to access your data, to object, to have it corrected, to have it erased or blocked, to data portability, to claim damages, and to file a complaint with the National Privacy Commission.

  8. 11.8

    Privacy contact. For privacy questions or requests, email powerflexfitnessgym.philippines@gmail.com. Data Protection Officer: to be confirmed.

Section 12: Changes to these terms

In short

If these Terms change, we’ll post the new version here with a new date.

  1. 12.1

    We may update these Terms, for example when we add services or branches, or when the law changes.

  2. 12.2

    We’ll post the new version on this page with a new “Last updated” date, and announce important changes before they take effect (where and how far ahead to be confirmed).

  3. 12.3

    Changes won’t take away inclusions from a Package you have already paid for (to be confirmed).

  4. 12.4

    If any part of these Terms can’t be enforced, the rest still applies.

  5. 12.5

    Disputes. We’d rather sort out any concern directly, so talk to your branch first (Section 13). Court proceedings, if any, go to courts to be confirmed.

Section 13: Contact

In short

Start with your branch. For anything your branch can’t resolve, call the main line.

Your branch
Membership questions, PT bookings, freezes, transfers and guest passes.
Main line
0966 773 9128Coach Leans, for anything your branch can’t resolve.
Email
powerflexfitnessgym.philippines@gmail.comGeneral questions and data-privacy requests (Section 11).
Registered office
Business name and address to be confirmedSEC or DTI registration details to be confirmed.

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    Washington St, cor Dela Rosa Street, Makati, Philippines, 1230

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